Rick-Alan & Associates

The Real-World Selling™ Seminar is designed for the commercial or industrial salesperson. The primary focus of this seminar is to provide each class member with a variety of specific ideas and techniques to help them become more persuasive with their clients and prospective customers.

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The primary focus of the Real-World Customer Relations™ Seminar is on how to provide exceptional customer service. The objective of this program is to help the employee convey to the customer that your company cares about the client's business, plus the employee is genuinely trying to help the customer. This is a technique and motivation-oriented training program for every individual within your organization who has contact with your customers.

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The Real-World Presentations™ Seminar is a highly interactive, how-to oriented program designed to make a dramatic difference in one's presentation skills when presenting to groups. Learn how to organize your presentation, handle questions more effectively, make hostile questions work for you and turn your presentation into a more memorable experience for the audience.

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Our workshops are highly interactive and can vary in length to accommodate your meeting requirements. The topics for the workshops are tailored for sales, customer relations or group presentations. Depending upon your requirements, you may select any number of topics from the list and we will provide a program outline for your consideration, with no-obligation.

For a list of specific topics tailored to your company's requirements, click on Interactive Workshops button above or if you would like to download the information, click on this link... In-House Workshops (PDF File)

Open to the General Public - On occasion, we conduct a series of one-day workshops on specific, sales-related topics available for the public to attend. Below is a list of currently scheduled open workshops:

Friday, July 16 Questioning for an Early Close™ (PDF File)

Friday, August 20 Establishing Credibility Over the Competition™ (PDF File)

Friday, October 22 Handling Objections (PDF File)

For information about the Workshop Series (all four), click this link... Workshops - Series (PDF File)

This is a 3-day seminar, available only three times per year for the general public to attend. It is a dynamic, technique-oriented program for any salesperson wanting to improve his/her selling skills. Our primary objective is to provide a variety of techniques, not tricks, enabling the class member to become significantly more persuasive with his or her customers and prospective clients. This seminar has twenty-two exciting hours of persuasion-based ideas, designed for the commercial or industrial salesperson. The next available program will be September 13-15, 2004. For topics and a class outline, click on this link... Upcoming Houston Classes (PDF File)

Rick~Alan & Associates

1616 Fountain View Drive

Suite 210

Houston, Texas 77057

281-492-1265

The terms, Real-World Selling™ Real-World Customer Relations™ and Real-World Presentations™

are trademarks of Rick~Alan & Associates

Please send questions and comments to info@rickalan.com.

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